ATLANT SERVICES was created by Frédéric Lechantre and two associates, and opened its doors in 2008. The company supported its first customer in the production and delivery of catering. Gradually, this customer expanded and considerably increased its freight transport fleet, much to the company's delight. The team has grown to around ten people.
Years go by, and COVID-19 makes its appearance in 2020. Airline catering departments have considerably slowed down their volumes, even going so far as to lay off staff and temporarily close their premises for total inactivity.
ATLANT SERVICES, for its part, remained open, because at that time, freight did not come to a standstill - quite the contrary. The world came to a standstill, but ATLANT SERVICES saw its business grow significantly. A number of other freight companies discovered us and turned to us to provide them with catering. We coped with this exceptional period to meet the needs of our customers and new ones.
In April 2021, ATLANT SERVICES remained in the family and was taken over by myself, Caroline Marchand, who is none other than Mr Lechantre's cousin. With a background in business school and a childhood steeped in the airline industry, albeit without a career in it, I found myself taking over the reins of this 10-strong company. As a young woman, it wasn't easy to find my place in this all-male team.
Thanks to them and their confidence, I was able to overcome my fears and apprehensions. It's been a tough road, but today we have new customers and a team that has doubled in size. I'm very proud of the team I've built.
Becoming an entrepreneur wasn't my initial goal, but after 3 years, I can say that I'm fully committed to it. One thing's for sure: it's not always easy, but it's so rewarding and humanly extraordinary.
ATLANT SERVICES is made up of 3 departments
Management
Production, Purchasing and Hygiene Manager. He is also Production Team Manager.
Provider of administrative and human resources services
In a 400m² laboratory, the Production Manager, with 14 years' experience, now supervises a team of four people. A second, who has been with us for 11 years, and three agents who recently joined us, work on a daily basis - 7 days a week - to develop recipes and guarantee the freshness and quality of our products.
The team works with suppliers who have been referenced with us for several years, some of whom work in short circuits, to guarantee excellence in the products we offer.
In addition to the safety rules imposed in our day-to-day work, hygiene remains a key element in our business. The application of the HACCP method, as well as our Sanitary Control Plan, describe all the measures taken and applied within our laboratory to ensure the hygiene and sanitary safety of our services...
Who is then responsible for delivering the services?
The track team then takes over the operational/logistical side of things.
A total of ten people work night and day, 7 days a week to ensure the delivery of services to aircraft. Two team coordinators supervise these eight ramp agents, two of whom have between 14 and 17 years' seniority.
The first team goes into action in the early afternoon to ensure the first flights. Prior to this, a service check is carried out between the ramp agent and the production agent to ensure that everything conforms to the pilots' orders. In addition to the orders, the pilots also receive a supply of drinks, consumables, groceries and linen, which we prepare for the complete delivery of the flights.